|FAQ ID # 294|
|Last Update : 2012/12/05
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|Question / Issue|
|How do I obtain map support for a USED Brock's Performance exhaust system?|
|Answer / Solution|
How to obtain map support for a USED Brock's Performance exhaust system in 3 easy steps!
STEP 1: Fill out the Purchased Used Map Support Form:
(If you haven’t already, or if you accidently filled out the wrong form the first time):
www.BrocksPerformance.com > Map Support > Purchased Used
STEP 2: Pay the Database Transfer Fee (DTF) online: http://www.brocksperformance.com/Map-Support-Transfer+I990570.aspx
More Information on the Database Transfer Fee:
Q: Can I obtain map support if I purchase my Brock’s exhaust system used?
A: Yes! If you own a Brock’s Performance exhaust system, we want you to have every available resource as if you purchased the system brand new. This includes: unlimited lifetime map support for a small database transfer fee (click here for more information: http://www.brocksperformance.com/Map-Support-Transfer+I990570.aspx add Quantity 1 to your cart and check out) access to our private forums, our technical support program, etc… New or used, purchased direct, through a Brock’s Performance authorized dealer, a private party, or even through eBay… it makes no difference to us. We WANT your Brock's Performance experience to be as pleasurable as possible. (We also want your competition's experience to be the exact opposite ;) It's a ‘win/win’ situation for both of us!) Simply fill out the Purchased Used map support request form from the link located on our home page, and we will handle it from there. Any information that you can supply on the previous owner will help speed-up the process. We may request additional information such as a photo of the system, copy of your purchase receipt, etc... for our records. FYI: Our secure map support system will not allow maps to be sent without a corresponding purchase or proper verification through the map support transfer link, but your database transfer fee will be refunded if approval criteria cannot be met via direct e-mail communication with our staff.
STEP 3:Submit a photo of your exhaust to MapSupport@BrocksPerformance.com or simply reply to this e-mail (please include the first and last name of the person who will be filling out the map support form so that we can match the photo in our database) if you would like a phone number to MMS your photo, please request it in a reply to this text.
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|Used exhaust transfer bought used previous owner map support 3 easy steps|